Contact Us

Support

Contact us

Questions before you order, or something wrong with a delivery? Email us — a real person reads every message.

Email
support@zenlip.com Attach your order number if you have one.
Response time
Within 12 business hours Monday–Friday. Messages sent over the weekend are answered on the next business day.
Shipping
US warehouse Ships in 1 business day · arrives in 3–5 business days.
Email support@zenlip.com

Before you order

  • Will it start my car? 4000A peak — gas engines up to 8.0L, diesel up to 6.5L.
  • Tire inflation? Built-in compressor, 150 PSI, with automatic stop at your target pressure.
  • Charging time? About 4–5 hours via USB-C.
  • Pack options? 1, 2 or 3 units — pick the bundle on the product page.

Returns and warranty

Every order comes with a 30-day return window and a 12-month warranty. If the unit arrives damaged or does not work, email us with a photo or short video and we will arrange a replacement or refund — return shipping on us in that case.

Approved returns are sent a prepaid label and the return delivery address by email, so you never ship a parcel to an address you were not given by us.

Full details: Refund and Returns Policy · Shipping Policy · Terms of Service · Privacy Policy

Store: Tachva · tachva.com

Business & returns address: 5649 W Owen Dr, Medford, OR, United States

Support: support@zenlip.com

Fulfilment: United States warehouse · we currently ship within the United States only.

© 2026 · Free US shipping · 30-day returns · 12-month warranty

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